“There is a drop in the user journey, possibly due to some friction”
“There was a redesign but we don’t know if the performance was impacted.”
“SEO is penalised by loading performance, we have a regression”
The Business Monitoring service is designed to improve the technical performance of your digital touchpoints while maximising business results.
We use a data-driven approach to identify key optimisation points, offering detailed reports and intuitive insights through constant monitoring.
Effectively managing the online user experience today is incredibly complex. Companies must juggle a wide range of tools, KPIs and specific skills to ensure an optimal digital experience. This complexity not only makes it difficult to monitor and improve performance, but can also lead to operational inefficiencies and lost business opportunities.
“There is a drop in the user journey, possibly due to some friction”
“There was a redesign but we don’t know if the performance was impacted.”
“SEO is penalised by loading performance, we have a regression”
“One specific user reported slowness and we need to understand how it is impacting the whole traffic”
“During campaigns and traffic peaks the performance is not optimal and we lose business”
“Our competitors offer a better browsing experience. We are slower than the industry
average”
1
We optimise the UX to attract a wider audience and increase the visibility of your brand. Focus on Core Web Vitals and SEO.
Focus on Core Web Vitals and SEO.
2
We create a smooth and engaging user experience, increasing engagement and return frequency.
Using data to improve user interaction.
3
We implement strategies based on user insights to maximise conversions.
We optimise business results with a targeted approach.
Performance Monitoring: technical monitoring to intercept friction
Competitive benchmarking: how do competitors perform?
Core Web vitals: discover the health of KPIs with direct business impact
We are privileged to work with key players in the luxury, betting and gaming sectors. This has allowed us to develop best practices to ensure an excellent digital experience.
The fashion luxury sector is obviously particularly focused on the fluidity of the digital experience, which must be of the highest standard. At the same time gaming and betting have to cope with demanding users who seek a fast and responsive experience.
Testimonials:
Collaborations with luxury brands and gaming companies have demonstrated significant improvements in digital performance and business results.
Request an exploratory workshop: Contact us to find out how we can optimise the digital performance of your business.
Via Chambery 93/107-V 10142 – Torino, Italy
+39 011.5097366 | marketing@criticalcase.com
Corso Elvezia 25 – 6900 Lugano, Switzerland
+39 011.5097366 | marketing@criticalcase.com
124 City Road London, EC1V 2NX, London, United Kigdom |marketing@criticalcase.com
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