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8 BENEFITS OF INTELLIGENT MONITORING FOR BUSINESSES

8 BENEFITS OF INTELLIGENT MONITORING FOR BUSINESSES

The Artificial Intelligence in the service of companies

Monitoring systems are an essential aspect of the IT infrastructure management, because they enable clients to control the functioning, the productivity and optimize processes, but especially they are a crucial tool to prevent blocking issues and react in real time with corrective and efficient actions where a negative event take place. With the evolution of technology, monitoring systems became increasingly complex and advanced, until they come to the monitoring based on Artificial Intelligence. How it differs from the traditional monitoring activities and what are the benefits of that solution? Let’see them now! In the following line we will describe some advantages of the monitoring solution offered by our technological partner, Dynatracethe world leading company in the performance management field.

1. “All-in-one” software
Dynatrace has a great benefit compared to traditional solutions: it includes all the monitoring features in a single software. Real User Monitoring (RUM), Synthetic Monitoring, infrastructure and application monitoring are all integrated in the same tool, simplifying a lot the firms’ life. As well as simple monitoring, Dyatrace is used for the effective management of performances and digital experiences, aiming to provide customers with the highest level of user experiences.
2. Automation
The heart of the platform is made by automation; every single step is automated, including upgrades. Thanks to that, Dynatrace is able to identify any emerging issue and anticipate its impact on the system. All of this will finally result in easier and faster processes and in a great saving of time and costs for the IT department.
3. Artificial Intelligence
What distinguish more Dynatrace from the other monitoring services is that the solution is powered by Artifical Intelligence. With AI the monitoring gets proactive and provides precise real-time insights which help companies in the management of complex systems, otherwise unmanageable. Because of Artificial Intelligence, the monitoring service does not offer only data but actionable answers to best manage mission-critical Cloud infrastructures.
4. Full stack
Dynatrace analyses each component of the system, by offering a 360 degree view of the digital experience. The platform is not just monitoring, it is also able to identify and understand the relationships and interdependences, top to the bottom, which exist in the digital ecosystem.
5. High scalability
Dynatrace is a native-Cloud solution and for that reason it provides a monitoring service with high scalability, availability and security. The platform can easily scale to over 100,000 hosts.
6. Flexible deployment
Dynatrace platform has the maximum flexibility and allows to simplify the deployment process significantly.
7. Enterprise level
A unique role-based access and advanced security measures make Dynatrace an enterprise-quality tool, designed with the aim of being widely used by large firms.
8. Compatible with hybrid Clouds
Dynatrace is a very flexible software, compatible with most of the technologies available on the market.

Do you think that your business needs an advanced monitoring service? Discover more information about Dynatrace solution and reserve now a free consulting with our experts!

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REAL USER OR SYNTHETIC MONITORING?

REAL USER OR SYNTHETIC MONITORING?

The difference is not always so obvious.

A Real User Monitoring tool, track and monitor the behavior of real users who browse your portal, ignoring what the boundary conditions (local connectivity, hardware configuration of the visitor, etc.); the Synthetic Monitoring, instead born with the characteristic to compare a set of detections from heterogeneous configurations. A real performance benchmarks of your service. Moreover, it can be instantiated to repeat actions over time with fixed deadlines, allowing you to compare the performance gap in different application scenarios.

The solution for web services

ARES, the platform name which stands for “Availability and Response Time of Enterprise Services” is the Synthetic Monitoring tool developed by CriticalCase that allows you to preserve your business continuity on the web, providing a set of information easier to interpret and to compare with user feedback and the Real User Monitoring tools in use.

  • Do you want to simulate the purchase of an object to verify that the workflow is always working up to the payment gateway?
  • Do you want to verify that a site is correctly geo-located as a function of geography which is navigated?
  • Do you want to compare performance monitoring between the current version of the service you are delivering and the new version in development?
  • Do you want to check that your login page always respond within a defined time?

These are just some of the scenarios where ARES can help identifying problems and fixing them. Choose the sampling rate, the path to run on your site and geographies reference. The platform will do the rest for you, by sending alarm notifications if the set thresholds have not been satisfied.

  • Not invasive. No need to install trackers on your site. ARES is seen as a normal user from any web portal
  • Easy configuration. Through a browser plugin you can record your interactions to video and then upload them directly on the platform ready to run.
  • To the heart of the problem. The educated monitoring metrics collected will go down to the level of the individual service component.
  • Capillary network monitoring. Only in Italy CriticalCase offers 4 POPs (Turin, Milan, Rome, Cosenza) and the network is constantly expanding worldwide.
  •  

How to read the data?
ARES It is meant to be used by all those who use and work routinely with the web, however CriticalCase puts at your service the expertise of its technicians and systems engineers to interpret the data and to share the best practices for troubleshooting the multiplicity of application scenarios and despite 2000 servers and 3000 clients, it never stops evolving case histories.

Eye does not see..
With cloud and IoT (Internet of Things) growing bigger, monitoring is becoming increasingly more important. All devices and services talk and talk and need someone who is able to listen to them. However not all are accessible to the public, but that does not make them less important.

For this scenario, ARES allows to instantiate “private” infrastructure nodes to monitor not open to the public services and devices, providing the same feature set of the public architecture and ensuring protection of your data inside the enterprise perimeter.

Monitoring is not an option anymore. Fill out the form below to be immediately contacted by one of our representatives, who will provide the best solution for each of your needs without commitment.

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THE IMPORTANCE OF MONITORING SERVICES

THE IMPORTANCE OF MONITORING SERVICES

World’s attention is now focused on the cloud for all the benefits that it brings in information management, but uploading content and providing it on the Internet, is not a job for everyone.

Monitoring services: why you should use it

As soon as your content is online, you are judged by a severe audience that always wants the best, without space for errors.

What would happen if your e-commerce portal could not handle the traffic on the launch day? Or if one of your links would be hopelessly corrupted by mistake?

The best scenario would be if some users tell you privately giving you the opportunity to correct the problems (with not a small effort), however with a growing number of accesses to the network, the most likely scenario would be to become a victim of the media and be labeled as a hopelessly poor and not recommended service: it useless to describe the consequences and the challenges of regaining market confidence.

Not all the pitfalls, though are easy to be identified or be solved right on the spot. This is why monitoring the performance of a service is essential to maintain a high standard, to intervene but, above all, to prevent. CriticalCase offers a full suite of monitoring that ranges from low level sensors to monitor the machine’s resources, to advanced solutions of Synthetic Monitoring that simulate the behavior of a real user in a browser, allowing you to interact with on-screen elements and simulate navigation in its entirety recursively. We will talk better about Monitoring services and Synthetic Monitoring in the next article.

If you are interested in having more information about Monitoring solutions take a look at CriticalCase’s monitoring servicesor contact us with the form below. One of our experts will help you finding the right solution for your need.

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