REAL USER OR SYNTHETIC MONITORING?
The difference is not always so obvious.
A Real User Monitoring tool, track and monitor the behavior of real users who browse your portal, ignoring what the boundary conditions (local connectivity, hardware configuration of the visitor, etc.); the Synthetic Monitoring, instead born with the characteristic to compare a set of detections from heterogeneous configurations. A real performance benchmarks of your service. Moreover, it can be instantiated to repeat actions over time with fixed deadlines, allowing you to compare the performance gap in different application scenarios.
The solution for web services
ARES, the platform name which stands for “Availability and Response Time of Enterprise Services” is the Synthetic Monitoring tool developed by CriticalCase that allows you to preserve your business continuity on the web, providing a set of information easier to interpret and to compare with user feedback and the Real User Monitoring tools in use.
- Do you want to simulate the purchase of an object to verify that the workflow is always working up to the payment gateway?
- Do you want to verify that a site is correctly geo-located as a function of geography which is navigated?
- Do you want to compare performance monitoring between the current version of the service you are delivering and the new version in development?
- Do you want to check that your login page always respond within a defined time?
These are just some of the scenarios where ARES can help identifying problems and fixing them. Choose the sampling rate, the path to run on your site and geographies reference. The platform will do the rest for you, by sending alarm notifications if the set thresholds have not been satisfied.
- Not invasive. No need to install trackers on your site. ARES is seen as a normal user from any web portal
- Easy configuration. Through a browser plugin you can record your interactions to video and then upload them directly on the platform ready to run.
- To the heart of the problem. The educated monitoring metrics collected will go down to the level of the individual service component.
- Capillary network monitoring. Only in Italy CriticalCase offers 4 POPs (Turin, Milan, Rome, Cosenza) and the network is constantly expanding worldwide.
How to read the data?
ARES It is meant to be used by all those who use and work routinely with the web, however CriticalCase puts at your service the expertise of its technicians and systems engineers to interpret the data and to share the best practices for troubleshooting the multiplicity of application scenarios and despite 2000 servers and 3000 clients, it never stops evolving case histories.
Eye does not see..
With cloud and IoT (Internet of Things) growing bigger, monitoring is becoming increasingly more important. All devices and services talk and talk and need someone who is able to listen to them. However not all are accessible to the public, but that does not make them less important.
For this scenario, ARES allows to instantiate “private” infrastructure nodes to monitor not open to the public services and devices, providing the same feature set of the public architecture and ensuring protection of your data inside the enterprise perimeter.
Monitoring is not an option anymore. Fill out the form below to be immediately contacted by one of our representatives, who will provide the best solution for each of your needs without commitment.
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